Summary
During execution of an installation package created with an InstallScript MSI project, the following dialog is displayed.Symptoms
During execution of an installation package created with an InstallScript MSI project, the following dialog is displayed:

Cause
Problem is caused by the presence of a deprecated InstallShield logging key, SetupExeLog, in the Windows Registry.
This problem can be reproduced by performing the following steps:
-
On the target system, open the Windows Registry and create the following registry key:HKEY_CURRENT_USER\Software\InstallShield\ISWI\3.0\SetupExeLog
-
Run the installation package on the target system
Resolution
The problem can be resolved by removing the registry key from the target system before executing the installation package:
-
Open the Windows Registry and remove the "SetupExeLog" key found at registry location:HKEY_CURRENT_USER\Software\InstallShield\ISWI\3.0\SetupExeLog
-
Run the installation package
Note: To log an installation package built from an InstallScript MSI project, use the '/Verbose' switch.
Additional Information
This problem is being tracked internally by issue IOA-000057761 and will be fixed in a future release of the InstallShield product.Related KB Articles
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