Summary
Invalid (inconsistent) license key. (-8,523) error when checking out from ASR trial license generated from FlexNet Operations On-Premises.
Question
Invalid (inconsistent) license key. (-8,523) error when checking out from ASR trial license generated from FlexNet Operations On-Premises v12.11.0.0.
Answer
This is believe to be caused by a known issue which has been fixed in FNO v12.11.0.1. Below is copied from v12.11.0.1 Release Notes.
==FNO-11637 The hardcoded serverHostID ('FLEXID=6-a6300155') that FlexNet Operations
uses to generate ASRs caused problems in FlexNet Publisher.
==
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago