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Known Issue: All Beacons grid may show the "Not reporting normally" or "Check connectivity" status for fully functioning beacons if the inventory and database servers have different time zones (IOJ-2244613)

Summary

If the inventory and database servers have different time zones, the All Beacons grid may show beacons with a status of "Not reporting" or "Check connectivity", even if the beacon is fully operational and healthy.

Workaround

Ensure the inventory and database servers have the same time zone configured.

Fix status

This issue is still open but not currently scheduled to be addressed.

Other information

Affected components: Inventory Beacon, Uploaded file importers

Master issue ID: IOJ-2244613

Also known as: ITAM-1303

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known-issue-all-beacons-grid-may-show-the-not-reporting-normally-or-check-connectivity-status-for-fully-functioning-beacons-if-the-inventory-and-database-servers-have-different-time-zones-ioj-2244613

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Known Issue: All Beacons grid may show the "Not reporting normally" or "Check connectivity" status for fully functioning beacons if the inventory and database servers have different time zones (IOJ-2244613)