Summary
When a currency exchange rate is changed, reports created previously using the report builder may not have the monetary amount totals adjusted based on the updated exchange rate.
Addition details
Opening an affected purchase order in the UI and clicking the Save button will force the report data to be updated.
Reproduction steps
- Create an exchange rate on the System Defaults page.
- Create a purchase order with a monetary amount using the created exchange rate.
- Using the report builder, create a report using the Purchase object.
- Note that the Total price is shown in the report in your default currency, and is converted correctly based on the exchange rate at this point.
- Update the value of the exchange rate used in the purchase order.
- Go to the All Purchases view and note that the Total price has been updated.
- Re-run the report created earlier and note that the Total price has not been updated in the report.
- Open the purchase from the All Purchases view and click the Save button.
- Re-run the report earlier and note that the Total price has now been updated to the expected value based on the updated exchange rate.
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2024 R1 (On Premises), 2024 R1 / Jun 2024 (Cloud)
Other information
Affected components: Reports
Master issue ID: IOJ-2241648
Also known as: ITAM-394
Was this helpful?
Related Articles
Purchase total value does not update in reports after exchange rate is changed unless the purchase record is opened and saved 5Number of Views Known Issue: Purchase records may fail to save if the first 7 characters in the SKU field contain more than 2 occurrences … 6Number of Views Known Issue: Purchase "Status" column may not show correct value in reports (IOJ-2070959) 4Number of Views Known Issue: Created By and Creation Date values on the All Purchases page are details from purchase order records rather … 10Number of Views Exchange rate validation may fail for values < 1 if browser language uses comma (,) as a decimal separator 8Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago