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Title
LDAP sync issue - LDAP: error code 2 - paged results cookie is invalid

Summary

This article dicusses the cause and resolution of the 'LDAP: error code 2 - paged results cookie is invalid' error during an LDAP sync

Synopsis

When performing an LDAP sync, we are getting the error below:

org.springframework.ldap.CommunicationException: [LDAP: error code 2 - paged results cookie is invalid]; nested exception is javax.naming.CommunicationException: [LDAP: error code 2 - paged results cookie is invalid]; remaining name 'OU=people'
at org.springframework.ldap.support.LdapUtils.convertLdapException(LdapUtils.java:108)
at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:397)
at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:328)
at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:604)
at com.palamida.appsec.service.impl.LDAPUserServiceImpl.listUsersFromLDAP(LDAPUserServiceImpl.java:446)
at com.palamida.appsec.service.impl.LDAPUserServiceImpl.syncUsersFromLDAP(LDAPUserServiceImpl.java:162)
at com.palamida.appsec.service.impl.LDAPUserServiceImpl$$FastClassBySpringCGLIB$$a2b7a00a.invoke()
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:738)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:673)
at com.palamida.appsec.service.impl.LDAPUserServiceImpl$$EnhancerBySpringCGLIB$$5ae4d809.syncUsersFromLDAP()
at com.palamida.appsec.web.controller.SystemConfigController.lambda$saveLDAPConfig$13(SystemConfigController.java:451)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.naming.CommunicationException: [LDAP: error code 2 - paged results cookie is invalid]; remaining name 'OU=people'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3202)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3100)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2891)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1846)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1769)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:392)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:358)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:341)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:267)
at org.springframework.ldap.core.LdapTemplate$4.executeSearch(LdapTemplate.java:322)
at org.springframework.ldap.core.LdapTemplate.search(LdapTemplate.java:363)
... 20 more
2018-05-03 05:46:08 INFO [pool-11-thread-1] [LDAPUserServiceImpl] Waiting for retry #1

Discussion

The error message attached shows there is an expired LDAP paging cookie which is causing the issues.

Workaround

Please disable the LDAP paging option in FlexNet Code Insight, clear your browser cookies and attempt the LDAP sync again
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LDAP sync issue - LDAP: error code 2 - paged results cookie is invalid