Question
While trying to start local license server services, Windows reported the error "Error 1067: The process terminated unexpectedly". What does this error mean and how can I fix it?
Answer
The error 1067 is a Windows error and occurs mainly due to faulty Windows services, or corrupted settings of that particular service.
There can be many possible reason for service corruption, and the solution may vary based on the cause, but it is always good to check the following points for possible solutions:
- Check that the Windows environment variables are in line with what is needed for the local license server and properly set. For example in the following scenario, the given error was reported.
- At LLS JVM default
-Xmsand-Xmxvalue was set to 2GB, and these values can be found in theflexnetlsw.xmlfile present under the server directory of the local license server. - It was found that in the local license server machine, there was a system environment variable
_JAVA_OPTIONS: -Xmx1gwhich was set that was overriding the-Xmxvalue set atflexnetlsw.xml. - Since the override value 1GB is less than the
-Xmsvalue of the local license server, the local license server was not starting and reported the error. For JVM, theXmxvalue should not be less thanXmsvalue.
- At LLS JVM default
- Check the Windows event logs for more information on the probable cause of the error.
- Rebuild the services.
- Delete the existing local license server service from the Windows registry after taking its backup from the location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services.NOTE: Backup is nothing but export of the service.
- Reboot the machine.
- Export the service from a machine where the services are working fine, and then import it in a non-working machine.
- Delete the existing local license server service from the Windows registry after taking its backup from the location
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Case id: 00001065
Activity: Status change: 2 hours ago