LMadmin installation failure on Windows 2019 Server

Title

Symptoms:

It has been noticed by FNP and its customers in recent past that in certain scenarios the lmadmin installation fails on Windows Server 2019 setup.

Reported Error observation: "....\....\.....\resource\iawin32.dll not found"

Diagnosis:

Based on internal debugging and analysis, there are few checks if performed can help us mitigate this behaviour:

>> There is a known issue at FNP end where fails on Windows Server 2019, if the test system :

- Has 32 bit as well as 64 bit Java installed OR -> BUG
- If 64 bit Java is missing (not 32 bit Java required). -> Expected observation.

Solution:

In those cases, the lmadmin 64 bit installation fails. - Install the 64 bit version of Java only (Make sure no 32 bit Java is there on system).

In those cases, the lmadmin 32 bit installation fails - Install the 32 bit version of Java ONLY (no 64 bit Java should be there).

Update: As of FNP-11.18.0, this behavior still exists and is under assessment with engineering,

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lmadmin-installation-failure-on-windows-2019-server

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Case id: 00001065