Summary
Major upgrade leaves behind 2 entries in the Programs and Feature view.Symptoms
Major upgrade leaves behind 2 entries in the Programs and Feature view.Some files might not be properly replaced as well.
Cause
Part of the requirements to implement major upgrade is not correct.Resolution
Possible causes:- Version number must be changed in the first 3 fields. Windows Installer does not recognize the 4th field.
- Product code is not changed
- Package code is not changed
- Major upgrade item is not properly authored. The version number must include the version installed on target machine.
Workaround
Potential work around could be creating an InstallScript wrapper to uninstall the current version before installing the new version.Related KB Articles
Creating Major UpgradeInstallScript Wrapper
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Case id: 00001065
Activity: Status change: 2 hours ago