Question

Portal admin user cannot see portal user role in the End user portal

Answer

Flexnet Operation will have default permissions set for Portal admin user roles. Customers often change it according to their requirements.

Kindly note the below criteria before you change the default permissions of a Portal admin user.

Portal admin role should have all the permissions included in him which he can assign to other Users. Then only, he can see the lesser permission roles.

In other words, lesser permission User roles should be the subset of portal admin user role.

The portal admin user will not be able to see any role, which has a permission, (even if it is just one permission) that his role does not have.

So to be able to assign roles with lesser permissions, the permissions of these roles must not be different than what the portal admin user has.