Remote Access Error in the Detector Client

Title

Summary

This article documents an error received in the Detector Client caused by connection issues to the database

Synopsis

We encounter the issue below when try to mark review any file in the Tool:

Discussion

The error identified in the logs is as follows:

Caused by: java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerException
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)

Please make sure your database is up and available then attempt your connection again

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Case id: 00001065