Summary
This article discusses the cause of an issue with the maximum character count on the PSE_SCANNED_ITEMS.NAME columnSymptoms
Scans which include long file paths such as archives can fail with the below error being shown in the scanEngineDetail.log:Caused by: com.mysql.jdbc.MysqlDataTruncation: Data truncation: Data too long for column 'NAME_' at row 1
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3968)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3906)
at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2524)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2677)
at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2549)
at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1861)
at com.mysql.jdbc.PreparedStatement.executeUpdateInternal(PreparedStatement.java:2073)
at com.mysql.jdbc.PreparedStatement.executeUpdateInternal(PreparedStatement.java:2009)
at com.mysql.jdbc.PreparedStatement.executeLargeUpdate(PreparedStatement.java:5098)
at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1994)
Resolution
A bug for this issue has been reported under reference SCA-8909. A permanent resolution to this issue will be added to the 6.12.2 release which will increase the maximum character count for the PSE_SCANNED_ITEMS_NAME_ column from 255 to 512.Was this helpful?
Related Articles
Precalc processing may intermittently fail with error: "A .NET Framework error occurred during execution of user-defined r… 14Number of Views FlexNet Code Insight Scan fails with 'Update service has not been run successfully' error 5Number of Views WriteVirtualMachines writer fail with error when retrying: "The operation failed because an index or statistics with name … 11Number of Views Red bar error may be shown in web UI when attempting to view details on the Assets tab of a payment schedule record, with … 6Number of Views FlexNet Code Insight Scan Fails with More than one row with the given identifier was found 12Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago