Environment
The issue occurs when all the following conditions exist:
- You are migrating FlexNet Code Insight to version 6.13.1 or later.
- The Code Insight database is SQL Server on Windows.
- You have switched from the Oracle JDK to Azul Zulu OpenJDK.
Symptoms
During the migration process, a script error similar to the following is generated:
Caused by: javax.xml.datatype.DatatypeConfigurationException: Provider for classjavax.xml.datatype.DataTypeFactory cannot be found
Diagnosis
The JDBC driver (jdbc*.jar) used in the current release needs to be updated to support OpenJDK.
Solution
Based on the version of Azul Zulu OpenJDK being used, download the appropriate JDBC driver (mssql-jdbc*.jar). Refer to the following site for drivers:
Was this helpful?
Related Articles
Switch SQL Script Settings to Use Oracle ODBC Driver 4Number of Views Step 10001 in the im-mig1230-migpost.sql inventory database migration script may fail with error: "Violation of PRIMARY KE… 4Number of Views ALM On-Prem Installation of 2020 R1 Fails to Install on Open JDK 8 With The Following Error 18Number of Views Running SQLScript.sql as documented to configure required certificate in SQL Sever instance during FNMS DB migration proce… 6Number of Views OpenSource/OpenJDK detection in the Oracle Java Worksheet is not considering Description/ProductName 4Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago