Loading
search-img
Title
Selecting a folder to scan shows "Not a scan directory..." error

Summary

This article documents the procedure for verifying that a folder can be selected for scanning in FlexNet Code Insight

Synopsis

Selecting a folder to scan shows "Not a scan directory..." error

Discussion

A folder or directory must be part of the selected 'serverFileSystemRoot' to allow for selection through the FlexNet Code Insight UI. The 'serverFileSystemRoot' can be modified in the < FlexNet Code Insight Install Dir>\Config\ScanEngine\scanEngine.properties file using the following instructions:

1. Stop tomcat
2. Open the scanEngine.properties file in a text editor
3. Identify the 'serverFileSystemRoot' property
4. Modify the value following the '=' character to be the base directory containing all folders that will be scanned
5. Save and close the file
6. Restart tomcat
Was this helpful?
Support Hub
Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
Selecting a folder to scan shows "Not a scan directory..." error