Summary
Depending on the version of Spider, installation is possible on the following operating system versions.
Spider 6.4.x
Application Server
- Recommended Version
- Windows Server 2016 Standard or
- Windows 2019 Server Standard
- Supported Versions
- Windows 2019
- Windows 2016
- Windows 2012 / 2012 R2
Spider Data Collector (SDC)
The Spider Data Collector needs to be installed on a separate machine.
- Recommended Version
- Windows Server 2016 Standard or
- Windows 2019 Server Standard
- Supported Versions
- Windows 2019
- Windows 2016
- Windows 2012 / 2012 R2
- Windows 2008 SP2* / Windows 2008 R2**
* For Windows 2008 SP 2 the patch KB980368 (https://support.microsoft.com/en-us/kb/980368) is required
** Versions 2008 and 2008 R2 will not be supported by Spider 6.4 or later
Spider 6.3.x
Application Server
- Recommended Version
- Windows Server 2012 R2 Standard or
- Windows 2016 Server Standard
- Supported Versions
- Windows 2016
- Windows 2012 / 2012 R2
- Windows 2008 SP2* / Windows 2008 R2**
* For Windows 2008 SP 2 the patch KB980368 (https://support.microsoft.com/en-us/kb/980368) is required
** Versions 2008 and 2008 R2 will not be supported by Spider 6.4 or later
Products
Spider 6.4.x
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago