Summary
The Spider setup reports that you are trying to install an edition of spider that is not compatible with your "Full Update" setting of the product already installed.
Cause
Some editions of Spider are Full "Update editions", these can not be modified by customers. In order to protect from unwanted changes, these are protected and a message is issued if an unwanted result might occur if you continue.
Resolution
Verify that your license (you may have changed it prior to the update) contains the correct settings for your installation.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago