Summary
This article discusses general troubleshooting steps that may assist in determining the cause of various run-time errors.Synopsis
This article discusses general troubleshooting steps that may assist in determining the cause of various run-time errors.
Discussion
Sometimes during installation, a run-time error occurs. Usually, an error number and some brief explanation are reported to the user in a message. However, the error message does not always describe the real problem. The best way to resolve these issues is to validate the MSI file.
After clearing up the errors in the editor, save the MSI, and run the install. You may not correct the error on the first try, but trial and error help in narrowing down to the specific problem.
Additional Information
For additional information on the validation process, see the Windows Installer Help Library topic Validating an Installation Database.
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