When attempting to delete a beacon in Flexera One, the delete button may appear disabled. This can happen when the beacon version does not support deletion or when the beacon is associated with an Inventory Group. Follow these steps to enable beacon deletion.
NOTE: To use this feature, you must upgrade your IT Asset Management Beacon to version 13.5.x or later.
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When attempting to delete a beacon in Flexera One, the delete button may appear disabled. This can happen when the beacon version does not support deletion or when the beacon is associated with an Inventory Group. Follow these steps to enable beacon deletion.
NOTE: To use this feature, you must upgrade your IT Asset Management Beacon to version 13.5.x or later.
Solution
- In Flexera One, navigate to the Inventory Settings page (Data Collection > IT Assets Inventory Tasks > Inventory Settings).
- Scroll down to the Inventory group settings section.
- Select the pencil icon to edit an inventory group. Review which beacons belong to the inventory group and locate the beacon you want to delete.
- Remove the beacon from its assigned inventory group:
- Select the beacon in the table.
- Click Remove.
NOTE: If the beacon you want to remove is the only beacon listed, either delete the Inventory Group entirely or add another beacon before removing it.
- Select Save in the bottom-right corner of the Inventory group settings section.
- After the beacon is removed from the Inventory Group, navigate to the Beacons page (Data Collection > IT Assets Inventory Tasks > Beacons). The delete button (trash can icon) should now appear enabled.
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Case id: 00001065
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