Update Notification email is stuck with a queued status

Title

Question:

Update Notification email is stuck with a queued status and never sends?

The emails may have been caught in a restart or time out.

The solution is to:

- View the email in the Producer Portal

- Try refreshing the generating distribution list

- If the distribution list does not change, remove it from the queue (this can be done via the UI under Edit) in the Producer Portal

- Regenerate the distribution list (this can be done via the UI under Edit)

- Send the email

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Product

FlexNet Operations

Visibility

Guest

URL Name

update-notification-email-is-stuck-with-a-queued-status

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