Summary
The above error is a bug in FNMS cloud onlySymptoms
When the maximum device limit is reached, on 2015 R2 cloud we see the following warning message:Your 30-day grace period has expired. Creation of new device records is disabled until you comply with your FNMS license terms.
Cause
This a Bug. There is no longer a 30 day grace period in 2015 R2. Customers are now stopped from importing new devices as soon as they reach their limit. However the message remains, and it is now wrong - it should make no mention of a 30 day grace period since there is now no grace period.Was this helpful?
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago