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Contact information for Flexera Support (Snow products)

We’re here to help! Our Standard Support is available from Monday to Friday, between 9:00 am and 5:00 pm local time, except on local holidays.

If you need assistance, we recommend using our Support Portal. It’s the easiest way to create, track, and update your support cases. You can also view your existing cases there.

If you haven’t registered for our Support Portal yet, don’t worry! You can register quickly and easily by clicking on this link: Register here

Contact through the Support Portal

We recommend using our Support Portal. It’s the easiest way to create, track, and update your support cases. You can also view your existing cases there:
Create a case
View cases
Not registered for our Support Portal? Register here

Telephone Support

RegionArea or TechnologyPhone Number
 
Global
  • Snow Optimiser for SAP Software Support (worldwide) 
+49 (0) 40 300 39 67 0
   
Americas
  • All Snow products except Snow Commander and Snow Optimiser for SAP Software for all Americas countries

+1 877 290 1915

  • Americas Snow Commander Support

+1-613 599 0494
+1-877-599-0494

   

APAC (Asia Pacific)
 
  • All Snow products except Snow Optimiser for SAP Software

+61 3 7019 2846 
 
   

EMEA
  • All Snow products except Snow Optimiser for SAP Software

+44 (0)1628 321145
 

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Support Hub
Product
Snow License Manager
Related Products
Snow Automation Platform;Snow Cloud Cost;Snow Commander;Snow Device Manager;Snow Extender;Snow for Engineering;Snow Integration Manager;Snow Inventory Agent for Linux;Snow Inventory Server;Snow License Manager;Snow Management and Configuration Center;Snow Optimizer for SAP;Snow PackageBuilder;Snow Risk Monitor;Snow SaaS Management
Deployment type
Cloud;On-premises;Service Provider Edition (SPE)
Visibility
Guest
URL Name
Contact-information-for-all-Support-regions

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Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
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InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
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Contact information for Flexera Support (Snow products)