Introduction
If you run into issues when installing Code Insight or the Compliance Library when using the installer (.exe or .bin), enabling verbose logging can help you identify the root cause.
Verbose logs provide detailed output about what the installer is doing behind the scenes. This information is useful when troubleshooting failures, errors, or unexpected behavior during installation.
Linux Installer
- Open a terminal before launching the installer.
- Set the required environment variables.
NOTE: Based on the shell being used, a different command may be used instead, such as
setenv.export LAX_DEBUG=1 export _JAVA_OPTIONS="-Dlax.debug.all=true -Dlax.debug.level=4" - (Optional) Set the following to save debug output to a file instead of the console:
export LAX_DEBUG=fileThis creates a
jx.logfile with debug output. - Run the installer
Windows Installer
- Enable verbose mode by setting the system environment variable:
_JAVA_OPTIONS="-Dlax.debug.all=true -Dlax.debug.level=4" - Launch the installer while holding down the Ctrl key. This opens a console window that displays debug output.
After enabling verbose logging, you’ll see detailed installer output either in the console or in log files.
Related Articles
Enable debug logging in the Ocean EKS Python SDK 2Number of Views Enable debug level logging for Flexera Kubernetes Inventory Agent 41Number of Views How to enable debugging mode in Snow Inventory Oracle Scanner 51Number of Views Enable event logging in the Spotinst SDK for Python 2Number of Views Enable debug logging for the FlexNet Manager for Engineering Applications Agent 18Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago