How to submit FlexNet Code Insight requests for Compliance Library entries

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Summary

This article documents the full procedure for submitting requests for addition of new components or review of existing components in our Compliance Library

Question

How to submit FlexNet Code Insight requests for Compliance Library entries?

Answer

If you would like to submit a component for addition to our FlexNet Code Insight Compliance Library:

Please raise a new Support case via our Customer Community with the following information:
Component Name
Forge (Where applicable)
?URL to the component or repository

Once our Support team receive your request, we will review the provided information and submit your request to our Library team for addition to the Compliance Library. Our Support team will then inform you once the new component has been added to the Compliance Library

If you notice an error in an existing component in our Compliance Library:

Please raise a new Support case via our Customer Community with the following information:
Component ID number
Component Name
Forge (Where applicable)
URL to the component or repository
Any additional information that you feel may assist with the investigation

Once our Support team receive your request, we will verify the provided information and submit your request to our Library team for a review of the incorrect entry in the Compliance Library. Our Support team will then inform you once the Library team have completed or denied your request.

All requests for modifications to the Compliance Library will be qualified and prioritized at our discretion

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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Case id: 00001065