When attempting to edit a domain, the operation may fail with a MultipleDataFoundException error. This issue occurs when more than one domain is configured as the default in the system. FlexNet Manager for Engineering Applications (FNMEA) requires that only one domain be set as the default at any given time.
The following error is observed when editing a domain:
ERROR [plt.actions] Failed to edit the domain.
com.flexnet.platform.exceptions.MultipleDataFoundException: Multiple data records were found.Diagnosis
To confirm the issue:
- Connect to the Admin database.
- Run the following query:
SELECT * FROM PLT_DOMAIN;
- Review the results and verify the number of records where IS_DEF = 1.
Resolution
Option 1: Correct the default domain via the Web UI (Recommended)
- Open the FlexNet Manager for Engineering Applications Web UI.
- Identify the domain that should be designated as the default.
- Set the selected domain as the default.
- Ensure that all other domains are not marked as default.
Option 2: Correct the Default Domain via the Database
IMPORTANT: Always take a full backup of the Admin database before making any direct database changes.
- If the Web UI cannot be used, manually update the database to remove the incorrect default flag. For example:
UPDATE PLT_DOMAIN SET IS_DEF = '0' WHERE NAME = 'FLEXnet';
- After applying the update, re-run the verification query to confirm that only one domain is marked as default.
- Retry the domain edit operation in the UI.
After these steps, only one default domain remains configured, and the domain edit operation completes successfully without errors.
Related Articles
Known issue: Unable to delete the License Server Administrative Sets in FlexNet Manager for Engineering Applications 9Number of Views FlexNet Manager for Engineering Applications Reporting Server fails to start due to incorrect keystore or truststore passw… 15Number of Views License Manager Status / Vendor Daemon Status is "unknown" or "down" on FlexNet Manager for Engineering Applications web c… 16Number of Views Understanding “Users” under FLEXnet_Manager.Primary in FlexNet Manager for Engineering Applications 18Number of Views Import LDAPS certificates into FlexNet Manager for Engineering Applications 13Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago