How often are recognition rules updated within Snow Atlas and how do I request a new recognition rule / new application?

Title

How do I request a new recognition rule?

There is a Recognition Request form on the Support portal to allow you to provide the details of your recognition rule request.
- If you are looking to add a new application, you may also be interested in: How do I request an application to be added to the Global database?

The Snow Recognition Service (SRS) update for Snow Atlas is scheduled to complete daily.
If a new recognition rule has been added please allow up to 48 hours for this change to reflect within the Atlas recognition rules.
If the changes are not present after 48 hours after confirmation of the application being added, (or you are unable to locate a rule that was previously present), please contact the Support team for assistance.

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Product

Snow License Manager

Deployment type

Cloud

Visibility

Guest

URL Name

SRS-updates-Snow-Atlas

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