How do I request a new recognition rule?
- There is a Recognition Request form on the Support portal to allow you to provide the details of your recognition rule request.
- If you are looking to add a new application, you may also be interested in: How do I request an application to be added to the Global database?
How often are recognition rules updated within Snow Atlas?
- The Snow Recognition Service (SRS) update for Snow Atlas is scheduled to complete daily.
- If a new recognition rule has been added please allow up to 48 hours for this change to reflect within the Atlas recognition rules.
- If the changes are not present after 48 hours after confirmation of the application being added, (or you are unable to locate a rule that was previously present), please contact the Support team for assistance.
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