The attached .pdf answers the following questions that were asked during the AMA session:
- How do I manage the Cloud environment with SNOW?
- How [can] end users update license/purchase information in Snow? Can we give access to end users to show them their assets?
- Why is all SaaS usage not showing in Snow License Manager? In what cases do we need Connectors?
- When is Snow Atlas expected to be a substitute/replacement for SLM on-prem?
- How can I whitelist test computers to not show SW in estate?
- What is the plan to report the usage of sites without individual login? Today we are only able to get the USAGE of internet sites when the user has to log on. That doesn't cover enough, all the other sites are not reported. What is the approach to cover that?
- I want to know more about Snow for ServiceNow and Automation platform.
- Who performs the work itself? Thinking about installing and removing software against SCCM/Intune and Azure AD groups.
- Can you pull Dell Warranty/MFG Date info into SNOW?
- Can users query installation paths into a computer report from the user interface?
- Do we need Microsoft Cloud connector when Microsoft have set Microsoft 365 usage analytics on pseudonymize user-level information by default?
- Is it possible to import users from Azure AD?
- There are some multiplied computer records in our Snow database. How can we check what happened? How can Snow check if this is a new computer?
- How to update data in batches in Snow?
- We are using an SPE, and I wonder if there is any way of checking which connectors (and versions) customers have in place.
- Within our company, we have started using Numecent's product Cloudpaging to make our applications virtual, both packaging and publishing. At the same time, we use virtual clients VMs to a great extent, with all users sharing a client pool on a VMware platform. How does Snow Software prepare for this, so that Snow License Manager measures when applications are running virtually in clients CloudPaging Player?
- How is Snow improving the user experience in the SaaS offering to keep up with niche players like Trelica?
- Will you continue to develop on-prem SLM, with Snow Atlas in mind?
- Can the Deny listed functionality be used for identification of the newly installed Applications (for example, at the beginning of the 'cleaning process' all Applications can be assigned to be Denied. Then once approved, they are taken out of the Deny list). What are the existing pitfalls of using this?
- DUJ (Data Update Job): Pain-point runtime! Performing all ruleset takes 40 hours. Will this be improved again in future versions?
- What skillsets do you need to operate the SNOW automation platform with SCCM - and can it be integrated with JAMF for Mac/iOS devices?
- What does the Snow Agent use to indicate that an application is "installed"? .exe only?
Was this helpful?
Related Articles
Snow’s Ask-Me-Anything: Open for any questions (September 20 2023) 42Number of Views Snow’s Ask-Me-Anything: Open for any questions (February 23 2023) 14Number of Views Snow’s Ask-Me-Anything: Integrations are Key to In-Depth Usage, Visibility & Optimization (June 30 2022). 21Number of Views Frequently Asked Questions: How do I gather log files and information for the Snow Support team? 178Number of Views FAQ: Snow Frequently Asked Questions regarding Files per Computer Report 86Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago