Snow’s Ask-Me-Anything: Open for any questions (February 23 2023)

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In the attached .pdf we have collected together the questions and responses from our Ask-Me-Anything (AMA) session on February 23 2023. You can view the latest Snow Connect Events (including the next AMAs) in our Events and Webinars Group. You can also view the event recordings here .

The attached .pdf answers the following questions that were asked during the AMA session:

Is it best to always have an Agreement to group Licenses, or are there scenarios to create Licenses without an Agreement?
End-user based access to SLM: Is this planned? Could be for assigned computers, applications, and subscriptions?
How can we bring Org Level information from AD to SNOW software and build a hierarchy of Business Units / Locations?
Without breaking flows and processes, could we rename parts of our organization, without rebuilding, to remove our old company's corporation name?
Does Snow have support for how to map identified/scanned and imported software against our internal Application portfolio in ServiceNow?
Why does it make a registry scan, if in the Config it is not explicitly set that it should scan the registry or not?
Development plan to improve the handling of the Unassigned applications
When can we bulk update contracts?
How to improve Snow SaaS (Cloud) usage recognition?
When will agent self-packaging be available?
Is an exe file decisive whether a software is installed or not ? (e.g. If an exe is located in C:\Temp is it detected as an installation?) If an exe is detected on the desktop, (and not installed), why is it shown in the Risk Monitor ? Is it a Risk if the installation files are on the desktop?
Give a list of the top reporting options
Is there a way to make mass changes in objects?
How do you clear usage data? How often should that be done?
What are the main capability differences between Snow License Manager (hosted) and Snow Atlas?
What is an acceptable percentage of Underlicensed Applications?
When can we expect to see on-Prem SLM offer the ability to export to SharePoint in addition to File & Email?
Yesterday the Snow SQL script 1.4 was released but at the same time the EOS date for 1.3 was set to yesterday as well. Since we are using the EOS dates provided in Snow in Life Cycle Management reports internally we now have lot's of systems which show an EOS date and are flag red. Why does Snow not set an EOS date a bit later when a new version is released and give the customer some test time for the new version?
Within the 'Underlicenced Application' Report, there are two costs: Total Application cost and Total licence cost. What is the difference?
Why does the report named "Applications per user" not have any user-based criteria available to build the query?
What is Snow doing to make ideas board effective and influence future product development?
What is Snow's on-premise SaaS capability?
Snow has Agent update functionality in Snow Inventory Admin console, as of now it supports updating Snow config only. Going forward, can this be used for Software update (a replacement of SCCM functionality)? Will this be explored further?

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Case id: 00001065