It appears that scheduled scans do not always run. There is but one instance in a time lap of almost a month where the log file displays a working scheduled scan.
Snow Inventory Agent is correctly configured, both in "/opt/snow/snowagent.config" and "/Library/LaunchDaemons/com.snowsoftware.Inventory.plist"
When scanning manually it works: the .snowpack file is produced and sent to Inventory successfully (according to log in /opt/snow/data).
Snow Inventory Agent is correctly configured, both in "/opt/snow/snowagent.config" and "/Library/LaunchDaemons/com.snowsoftware.Inventory.plist"
When scanning manually it works: the .snowpack file is produced and sent to Inventory successfully (according to log in /opt/snow/data).
Environment
- Snow Inventory Agent for OS X v5.1.0
- Apple OS X Sierra (v10.12.6)
- Snow Inventory Server 5.x
Resolution
The plist that is responsible for scheduling the agent was unloaded and loaded, the commands below show how to proceed, any additional instructions on this in the Mac OS Agent User Guide:
sudo launchctl stop com.snowsoftware.Inventorysudo launchctl start com.snowsoftware.Inventory To solve this permanently for additional machines, a new MAC OS package needs to be created, to have set the scheduling correctly. It is worth noting that the scheduling is completely controlled by the OS with the Snow Mac Agent.
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