Question
The “InvoiceReference” is populated for the license within the "License List" but it is missing within the "Maintenance and support overview" report. Is this correct?Example
- Showing an example of the "License List":
- Showing an example of the "Maintenance and support overview" report:
Explanation
- The report is checking the “Maintenance and support” tab of the license
- In this example there is no “InvoiceReference” in that tab
- For this reason, it is correctly displaying an empty value for the field.
- If you want to look for licenses with “InvoiceReference” populated within the “Purchase” tab please run the “All licenses” report.
- Example showing the “All licenses” Report below:
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Case id: 00001065
Activity: Status change: 2 hours ago