During the execution of the Configure Guest OS Networking step within a completion workflow, users may encounter a WMI error that causes the step to fail.
This error occurs because Snow Commander checks for VMware Tools before using WMI to assign an IP address from the IP pool. If VMware Tools is unavailable or not running a current version, the workflow step fails.
To avoid this error, ensure the source template is updated with the latest version of VMware Tools.
Once VMware Tools is up to date, the IP address from the IP pool will be successfully assigned to the virtual machine being deployed.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago