Summary

Symptoms

Cause

This issue is caused by an outdated namespace in the InstallShield product's "prq2Parcel.xslt" file. This problem was introduced in InstallShield 2012 Spring Service Pack 1.

Resolution

1. Verify Service Pack 1 has been applied to the InstallShield 2012 Spring product.
2. Close all instances of the InstallShield 2012 Spring product.
3. From the attachments section below, download the file containing the file public_Prq2Parcel.zip.
4. Extract the ?Prq2Parcel.xslt? file from the .zip file to a temporary location.
5. Using Windows explorer, go to the InstallShield 2012 Spring Support directory, <ISProductFolder>\Support:
   
   On 32-bit platforms, the default location is C:\Program Files\InstallShield\2012Spring\Support

   On 64-bit platforms, the default location is C:\Program Files (x86)\InstallShield\2012Spring\Support
6. Create a backup copy of the existing ?Prq2Parcel.xslt? file.
7. Replace the existing ?Prq2Parcel.xslt? with the one from the download.
8. Restart InstallShield, open the desired Suite/Advanced UI or Advanced UI project, and add an InstallShield prerequisite.

Workaround

This problem is being tracked internally with issue #IOB-000062084, and will be fixed in a future release of the product.