Summary

Error -5036: Internal build error

Symptoms

When building an InstallShield project, the following error may occur:

Error -5036: Internal build error.

This error may also indicate "Fatal Error."

Cause

This error occurs when a problem occurred in creating the media. Please see potential solutions below.

Resolution

Using Multiple Disk Images

This error is known to occur when creating multiple disk images, such as Disk1, Disk2, etc. To resolve this error, select a release type that is larger in size from the Build Your Release view. Choosing a larger release type prevents the release from spanning multiple disk images.

Using a Custom Release Configuration

This error is known to occur in very rare instances when a custom release configuration is selected in the Release Configuration panel of the Release Wizard. To resolve this error, select a different release configuration in the Release Configuration panel of the Release Wizard and choose any of the other options, such as Compress all files or Leave files uncompressed and separate from the installation package.

Machine Specific

There is error has also been known to be machine specific. Try changing the build location to a shorter path, using a different media type, or building the project on another build machine have also been known to help resolve the issue.