Symptoms:
Customer has the scan server and core server on a seperate machines. There is a proxy server setup by IT.
The scan server is not able to reach to the the core server
Scan server is not able to reach to external URLs
Diagnosis:
The proxy server is preventing the hosts to reach to the external URLs
The proxy server is preventing connection between core and scanner.
Solution:
Use the following option in the CATALINA_OPTS of the catalina.sh or catalina.bat file
-Dhttp.nonProxyHosts='"*.api.com|13.79.38.44|localhost|127.*"'
User you domain or ip address
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Case id: 00001065
Activity: Status change: 2 hours ago