You can create a verbose compliance reader log if you need more information to determine the cause of a data import issue for a particular import. Follow the steps below to create a verbose compliance reader log for a specific import.

1. On the server where the import process runs (the beacon or batch server), open the Command Prompt as a user with rights to run the import process.
2. Run the below command to generate verbose logging. Replace ADAPTER_NAME with the adapter you wish to have verbose logging for.

C:\Program Files(x86)\Flexera Software\DotNet\Bin\ComplianceReader.exe" -v -s 'ADAPTER_NAME' | Out-File -FilePath "C:\temp\Output.txt

Alternatively, you can enable verbose logging in the ComplianceReader.config file. For details on this, see the article FlexNet Manager Suite log files and locations.