Summary
App Portal must be integrated with the Flexera Software Gateway in order to enable Enterprise Product Integration featuresSynopsis
App Portal must be integrated with the Flexera Software Gateway in order to enable Enterprise Product Integration features.Discussion
In order to take advantage of Enterprise Product Integration (EPI) features, it is necessary to integrate products with the Flexera Software Gateway (FSG). Integration for App Portal is done within the App Portal Admin view.- In App Portal, open the Admin tab.
- Select Site Management > Settings. The General Tab of the Settings view opens.
- Open the Integration tab.
- In the Flexera Service Gateway Server Name field, enter the name of your Flexera Service Gateway server.
- Click Save. Other products integrated with the gateway will now be displayed below the server name. App Portal is now integrated to the FSG.
Additional Information
For the latest information on EPI configuration and troubleshooting, documentation can be found at http://helpnet.flexerasoftware.com/epi/Was this helpful?
Related Articles
Connect App Portal to Flexera One IT Asset Management without Flexera Service Gateway 6Number of Views Connect App Portal to the Flexera Software Gateway 6Number of Views View all support tickets from your organization in the Flexera Community Case Portal 72Number of Views How to Add Additional Users to Cases Portal (Flexera Community) 79Number of Views How to bypass the Flexera Gateway 9Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago