When the inventory beacon collects VMware inventory remotely, it retrieves license assignment details from vCenter. The name assigned to the vCenter Server in this license assignment, known as the entity display name, determines the vCenter device name displayed in Flexera One IT Asset Management. This name may differ from the operating system hostname if the license asset name is manually set or uses a default display name.
Instructions:
Find the entity display name in the vSphere Client
- Sign in to the VMware vSphere Client.
- Select Menu > Administration.
- Under Licensing, select Licenses.
- Select the Assets tab.
- Under vCenter Server Systems, locate the applicable vCenter Server.
- Compare the displayed asset name with the vCenter device name shown in Flexera One IT Asset Management.
Verify the value using the VMware Managed Object Browser (MOB)
Note: The VMware MOB may be disabled in certain VMware versions or hardened environments. Consult the VMware administrator before enabling it, and restrict access according to security requirements.
Note: The VMware MOB may be disabled in certain VMware versions or hardened environments. Consult the VMware administrator before enabling it, and restrict access according to security requirements.
- From a browser on the inventory beacon, open:
https://<vCenter-FQDN-or-IP>/mob
- Authenticate using the VMware account configured for the inventory connection.
- Under Properties, select content.
- Select the LicenseManager managed-object reference.
- Select the LicenseAssignmentManager link shown for the
licenseAssignmentManagerproperty. - Under Methods, select QueryAssignedLicenses.
- Leave the
entityIdfield blank and select Invoke Method to return all assigned licenses. - Locate the vCenter Server assignment and review its
entityDisplayNamefield. - Compare that value with the vCenter device name shown in Flexera One IT Asset Management.
For details about the method and returned fields, see Broadcom’s QueryAssignedLicenses API documentation.
Was this helpful?
Related Articles
How to identify the evidence that is being used to recognize applications in the FNMS/Flexera One UI 25Number of Views Connect App Portal to Flexera One IT Asset Management without Flexera Service Gateway 11Number of Views Duplicate license records may be created in Flexera One ITAM based on data imported from Fexera One SaaS Management 23Number of Views Device counts and managing overages for Flexera One IT Asset Management and FlexNet Manager Suite licensing 54Number of Views Imports of data from Flexera One SaaS Management to Flexera One ITAM may fail with error: "Exception during token request:… 21Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Revenera Assistant
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago