Summary
The Agent installed column shown on the Discovery & Inventory > Discovery > All Discovered Devices page may show the value "No" even if the FlexNet inventory agent application has been recognized as installed on a device.
Fix details
This issue has been fixed by correcting a logic error affecting calculation of the value shown in the Agent installed column. Incorrect values will be corrected after upgrading to FlexNet Manager Suite 2020 R2 or later On Premises once daily batch processes have successfully executed after the upgrade is completed.
Fix status
This issue has been fixed in the following FlexNet Manager Suite releases: 2020 R1.1 / Sep 2020 (Cloud), 2020 R2 (On Premises)
Other information
Affected components: Discovery
Master issue ID: IOJ-1805992
Also known as: FNML-70712
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago