Summary
This article documents a bug identified with the Request Attributes when creating new request searches using custom request formsSymptoms
When creating a new request search using a custom request form, none of the Request Attributes from the request form are shown in the dropdown menuSteps To Reproduce
Steps to reproduce:1) Click Request tab.
2) Click Advanced Search Tab.
3) Click Add New Request Search Tab.
4)Click Add New Request Search Criteria Tab.
5)Select Request in Entity box.
6)The Field box does not display Request Attributes
Resolution
This issue as been identified as a bug. A bug report has been submitted to our engineers under reference SCA-8677. Pleas contact our Technical Support team, quoting reference SCA-8677, for updates on this bug.Additional Information
Steps to reproduce:1) Click Request tab.
2) Click Advanced Search Tab.
3) Click Add New Request Search Tab.
4)Click Add New Request Search Criteria Tab.
5)Select Request in Entity box.
6)The Field box does not display Request Attributes
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Case id: 00001065
Activity: Status change: 2 hours ago