This article addresses common questions about session timeout behavior in Flexera One, particularly when using SSO (SAML) authentication.

1. What happens when a session times out?
   When a session times out due to inactivity, the user is logged out and redirected to the Flexera One login page.

• • If SSO (SAML) is configured with a Logout Redirect URL, the user will be sent to that URL instead.

• • For more details, see External Identity Provider Configuration.

2. How long before an inactive session times out?
   Flexera One UI sessions time out after 30 minutes of inactivity.

• • For details, refer to the Security FAQ.

3. If SSO is enforced, can Flexera One issue a new token when a session expires?

• • If the session is still active, the authentication token is automatically extended.
  • If the session has already expired, the user is redirected to the login page or the configured Logout Redirect URL for re-authentication.

For additional administrative details, see Getting Started with Flexera Administration.