As of March 14, 2023, Microsoft introduced security hardening changes to Distributed Component Object Model (DCOM). These changes removed support for WMI as a fallback connection method.

In Snow Commander, Guest OS workflow steps run using the following connection order:

• Primary method: VMware Tools
• Fallback methods (previously):
• WMI (Windows)
• SSH (non-Windows or when WMI was unavailable)

Because WMI is no longer supported:

• Snow Commander can no longer use WMI as a fallback for Windows virtual machines
• If VMware Tools is not available or not functioning, the workflow will fail

After updating your environment:

• Guest OS workflow steps run successfully when VMware Tools is installed and up to date
• The “WMI is no longer supported” error no longer occurs