When attempting to open the Options file for a vendor daemon in the FlexNet Manager for Engineering Applications web UI, the data may fail to load without displaying an error message.
In such cases, the flexnet.log file from the Admin server typically shows an error similar to the following:
2025-06-19T06:40:22,784 ERROR [manager.actions] [default task-4] Options file not found: \rep\opt\20250123T081533204_2024R2_Olympics\olympics.opt
java.io.FileNotFoundException: C:\Program Files\FLEXnet\manager\data\rep\opt\20250123T081533204_2024R2_Olympics\olympics.opt (The system cannot find the path specified)
This issue occurs because the Options file is missing or cannot be located in the \data\rep\opt\ directory.
Option 1: Perform a license reread
- In the FlexNet Manager for Engineering Applications web UI, navigate to Servers > License Manager Summary.
- Click on the affected license server.
- Select Reread All to reload the license and options files.
Option 2: Restore the Options file
If a license reread does not resolve the issue, verify whether the Options file exists in the \data\rep\opt\ directory.
- To locate your DATA directory:
- Run the FlexNet Site Configurator and check Step 2 of 6, or
- Open
<Install Directory>\FLEXnet\manager\admin\config\site.propertiesand search for thedata.dir=value. - By default, the path is:
<Install Directory>\FLEXnet\manager\data\
- Check the
\rep\opt\folder within the data directory.
- If the Options file is missing:
- Recover the most recent Options file from backups, or
- Retrieve the file from the old
\DATA\directory if the environment was recently upgraded or migrated.
- Once restored, you should be able to access the Options file via the web UI.
Option 3: Re-add the license server
If the above steps fail:
- Remove the license server from the web UI.
- Re-add the license server.
- This will recreate all necessary files, including the Options file.
After completing these steps, the Options file should be viewable and editable from the web UI.
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Case id: 00001065
Activity: Status change: 2 hours ago