Summary
When creating a new user in Flexnet Operations the following error is produced: Error-has-been-returned-by-the-Mail-Service-501-5-1-7-Invalid-Address.Symptoms
When creating a new user in Flexnet Operations On-Premises the following error is produced: Error-has-been-returned-by-the-Mail-Service-501-5-1-7-Invalid-Address (see screenshot)Cause
This type of error occurs if the 'From-Address for Outbound Mail' is not a valid email address or it isn't configured to send emails from that address. This setting is under 'Administer Operations > System Configuration' (see screenshot).
Resolution
Change to the 'From-Address for Outbound Mail' field to use a valid email address.Was this helpful?
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| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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Case id: 00001065
Activity: Status change: 2 hours ago