Summary
What steps are needed to remove a beacon installation completelySynopsis
Once you have run the uninstall command in Programs and Features, carry out the following steps:Remove the task library (and all tasks therein) called "FlexNet Manager Platform" in the Windows Scheduled Tasks dialog
The contents of C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform
Under C:\ProgramData\Flexera Software:
Beacon
Compliance
FlexNet Manager Platform
Warehouse
In the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp and descendents
There may be other folders if the beacon was installed on the server (for example C:\Program Files (x86)\Flexera Software\FlexNet Beacon).
The web.config file should be removed by the uninstall process; if it isn't, however, it will be removed when the install directory under Program Files (x86) is deleted.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
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Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago