Summary

When starting the Operations Manager Admin Client the following error does appear: Microsoft JScript runtime error: Automation server can't create object.

Symptoms

When starting the Spider Operations Manager Admin Client the following error does appear:
Microsoft JScript runtime error: Automation server can't create object

Cause

This is due to the security settings of the Microsoft Internet Explorer

Resolution

To fix this problem, please follow these steps:

1. Open Internet Explorer on the computer you want to open the OM Admin Client
2. Open the Tools Menu > Internet Explorer Settings:
   
3. Select tab Connections, LAN Settings and remove the tick at Automatically detect settings:
   

Products

OM4