Unable to connect to SQL server.
Error: ERROR SnowSoftware.Update.Data.DataFactoryBase [(null)] - Could not connect via Tcp Client connection to server SQL01:1433. Server did not respond within 15 seconds.
ERROR SnowSoftware.Update.Data.DataFactoryBase [(null)] - Failed to open connection to database (DataSource:SQL01\SNOW, InitialCatalog: SnowLicenseManager). Will try again.
System.ApplicationException: Tcp Client connection to server failed.
SLM 9.14 and above.
No
Note: SQL standard port is 1433. The screenshot above is to test using the port number so a valid custom port number can be added.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago