MSI Debugger Throws Error 1719 on Windows 7 x64

Title

Summary

On Certain Windows 7 x64 machines, launching the MSI debugger causes the following error to be thrown.

Symptoms

On Certain Windows 7 x64 machines, launching the MSI debugger causes the following error to be thrown:
Error 1719 - Windows Installer service could not be accessed.

Steps To Reproduce

Steps to reproduce:

Create a new Basic MSI project.
Add a file to the project in Files and Folders view.
Build the project
Run the setup in MSI debugger mode
Setup fails with error 1719 at the beginning of the InstallExecute sequence.

Resolution

This issue has been submitted as a bug and is pending review from our Engineering team. The issue is being tracked under issue #IOJ-1627198.

Was this helpful?

Support Hub

Product

InstallShield

Visibility

Guest

URL Name

msi-debugger-throws-error-1719-on-windows-7-x64

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

Revenera Assistant

Summary

Symptoms

Steps To Reproduce

Resolution

Related Articles

Please wait...

Case id: 00001065