Loading
search-img
banner-img
FlexNet Operations

Revenera Status:

All Systems Operational
View More
tile-icon
FlexNet Operations Documentation
tile-icon
FlexNet Operations Knowledge Base
tile-icon
FlexNet Operations Forum
tile-icon
Downloads (PLC)
tile-icon
FlexNet Operations News
tile-icon
Learning Center
Featured Content
[Blog]: Customer Data Analysis: Unlocking Growth via Software Usage Reports [Course]: Software Monetization 101
Product Resources
FlexNet Operations Release Schedule Upcoming Scheduled Maintenances Download and Licensing Instructions End-of-Life Policy
link-image
Skip Feed

  1. jeffhuckins asked a question.

    November 19, 2025 at 9:08 PM
    Where can I download the version of flxcore64.dll that goes with FlexNet Embedded Licensing Client v2024.06.0?

    I have updated the client in my .NET application via the nuget package. However, I have found no information and have not found the flxcore64.dll that goes with it. It isn't in the zipfile that I downloaded from the product download site.

    Question with a best answer.

    Best Answer

    Hi @jeffhuckins​ ,

     

    The FlxCore64.dll is in the nuget package. If you rename the .nupkg to a .zip and extract you will see the FlxCore64.dll in the FlxCore\x64_windows directory.

     

    image 

    Best regards,

    Jim

    Expand Post
    jberthold by jberthold (Flexera Software)
    • 1 answer
    • 84 views

  3. vramesh asked a question.

    January 5, 2026 at 4:03 PM
    Flexnet setup does not open after upgrade from Flexnet operations on premises 2022 R1 to Flexnet operations on premises 2025 R1

    Flexnet setup does not open after upgrade from Flexnet operations on premises 2022 R1 to Flexnet operations on premises 2025 R1

     

    I have attached the install log file

     

    I am unable to open the below Flexnet setup URL after installation of Flexnet operations on premises 2025 R1.

     

    FlexnetSetupError 

    These are the installed softwares.

     

    InstalledSoftwares 

    Can you tell me what I am doing wrong.

     

    Below are the software versions

     

    Open JDK 1.8.0_312-2-redhat

    RabbitMQ Server 4.2.1

    Expand Post
    Question with a best answer.

    Best Answer

    Hi @vramesh​ 

    Thanks for your query. Try to restart flexnet Setup service once if this did not fix the issue then

    image 

    Please submit a support ticket so that someone can work directly with you on your issue. We may need to connect you to fix this issue.

    Best Regards,

    Expand Post
    mrathinam by mrathinam (Flexera Software)
    • 1 answer
    • 52 views

  4. bstenlund asked a question.

    January 20, 2026 at 8:59 AM
    what is token based licensing
    Question with a best answer.

    Best Answer

    Hi @bstenlund​ ,

     

    Typically token based licensing refers to a consumptive licensing model where a customer purchases a quantity of tokens and then "spends" the tokens to use features/functions/capabilities within a software application.

     

    Best regards,

    Jim

    Expand Post
    jberthold by jberthold (Flexera Software)
    • 1 answer
    • 58 views

  5. nsheedy asked a question.

    January 30, 2026 at 1:31 PM
    Creating a 'demo' Producer Fails Following the Getting Started Guide

    Our parent company is changing, and we need to test swapping out producer identity information in our FNE toolkit artifacts.

     

    However, attempting the "Adding a Publisher and a Publisher Identity", under the Getting started with FNE Setup Exercises: I'm getting the following error:

    '''

    [default task-61] ERROR (lfs) [ADMN] Publisher keys not valid.

    com.flexnet.lfs.webservice.LFSFaultResponse_Exception:LFSError:INVALID_PUBLISHER_KEYS

    '''

    We have two publishers already defined in our FNO on-Prem instances, but both need to be superseded in the future.

     

    How does one overcome this issue?

    Anyone else done this before and had success - with existing publisher identities?

     

    Thanks all

    -N

    Expand Post
    Question with a best answer.

    Best Answer

    Hi @nsheedy​ ,

     

    The Publisher Name and keys are linked together and can only be provided by Revenera. Please submit a support ticket for assistance.

     

    Thanks,

    Jim

    Expand Post
    jberthold by jberthold (Flexera Software)
    • 4 answers
    • 76 views

  7. mkaring asked a question.

    February 17, 2026 at 8:47 AM
    How can I fix the link between a CLS and a account in FNO On-prem?

    Hello,

     

    I currently have the problem that the CLS instance and an account got disconnected in my FNO on-prem instance. Meaning the CLS Server Device still got the link to the account it serves, but the account does not contain the backlink to the CLS server.

     

    This has the effect, that every time a line item that has "Auto Provision" set to true is deployed for that customer, a new CLS Server is created.

     

    How can I fix this issue?

    Expand Post
    • 1 answer
    • 47 views

  8. pdl_stsrd_lice asked a question.

    November 5, 2025 at 12:01 PM
    FNO EMS Operation Failed – java.util.ConcurrentModificationException during License Server Synchronization

    Hello Revenera Team,

     

    we are encountering the following error during a license server synchronization from one of our customers:

     

    MessageType="Error message" 

    Error="Unexpected exception while generating response" 

    ErrorDetail="EMS operation failed: java.lang.RuntimeException: java.util.ConcurrentModificationException."

     

    We have already checked all server log files under

    /opt/FlexNet-Operations/components/wildfly/standalone/log/

     

    but could not find any related stack trace or runtime occurrence of the exception.

    Could you please help us understand:

    • What typically causes a
    • ConcurrentModificationException in the EMS layer of FNO?
    • Which component or log should be checked further for more detailed diagnostics?
    • Whether this issue could be linked to concurrent API or synchronization calls from the license server?

    Any guidance or diagnostic steps would be greatly appreciated. Thank you in advance for your support!

    Kind regards,

    Sowmya Chandrasekaran

    Advantest Europe GmbH

     

    Expand Post
    • 1 answer
    • 67 views
End of Feed
8 Chatter Feed Items
ALL CONVERSATIONS
UNSOLVED
Unanswered Questions
Skip Feed

  1. Sumit33 asked a question.

    October 8, 2025 at 6:17 PM
    Can we restrict or segregate the Admin or Business level users based on there business unit in Flexera LLM. So that they have the visibility to the software belong to their business deptt only.

    We have the end user level segregation for two different business units in the Flexera LLM tools. However we want to restrict the visibility of few business Admin users. So that they can have the visibility over the data belongs to their org or business department.

    • 86 views

  2. laura_traven asked a question.

    March 11, 2025 at 6:45 PM
    When I download data from the UI - example - from a search of Product Lines - it creates an .XLS with BOLD Arial 7.5 font. Is there any way to change the default font/size to eliminate having to reformat it and save to an .xlsx ?

    attaching example xls from Flexera.

    • 103 views

  3. AlexMe asked a question.

    February 26, 2025 at 4:41 PM
    Is it possible to automatically deactivate an account if its Entitlement has expired?

    Hello,

     

    My name is Alex (my first post). Our company is looking for an option to automatically deactivate accounts if its Entitlement has expired.

     

    We have a list of accounts that we want to deactivate, and it seems that it can be done in two ways: (1) deactivate everything from the list based on Account ID or (2) create a rule/script somewhere in FNO that will automatically deactivate each account if its Entitlement has expired (every account that is already in the system and all future accounts moving forward once their Entitlement expires).

     

    Option (2) would be the best.

     

    I wonder if such automatic deactivation is possible, and if it is - how to approach it? Please advise.

    Thank you all for your support and consideration.

     

    Kind regards,

    Alex

    Expand Post
    • 119 views

  6. SK653944 asked a question.

    January 23, 2025 at 4:39 AM
    posted new rule but we don't see it in preview_request API response.

    Recently we posted new rule using API - https://flexXXXX.compliance.flexnetoperations.com/api/1.0/instances/{{cls_instanceId21}}/rules, then we confirmed the feature exists through preview request API: https://{{site}}.compliance.flexnetoperations.{{domain}}/api/1.0/instances/{{cls_instanceId21}}/preview_request, later after couple of days customer complained that they are not able to see any features and to our surprise it was like we didn't add any rules. Not sure why this happened, is there a way we can check the logs ?

     

    Thanks.

     

    Expand Post
    • 100 views
End of Feed
6 Chatter Feed Items
Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
FlexNet Operations Support & Product Resources | Revenera