How to upgrate to IS2012 Sprint with Maintenance Plan

kriz1.5524925808654758E12 asked a question.

July 12, 2012 at 7:31 AM

Hi,

Some time ago my company bought a license for InstallShield 2012 along with Bronze Maintenance Plan. Can I take the advantage of maintenace plan and upgrade IS2012 to IS2012 Spring? My support plan is registered at http://support.flexerasoftware.com and valid (not expired) but at my Product and License Center website i see only two old products and IS2012 Spring is missing:

18.0 InstallShield 2012 Premier Node Locked

18.0 InstallShield 2012 Standalone Build Node Locked License

What am i missing?

Regards!

InstallShield

kriz1.5524925808654758E12
14 years ago
The procedure is described in Q206604: Upgrading a Flexera Software Product To the Latest Version (Maintenance Fulfillment)

Regards!
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