rbrunet asked a question.
Hi, we are starting with FNO Cloud. As FNO will be sending emails to our customers about their newly acquired licenses, I need to add an SPF record to help prevent these emails from being tagged as SPAM.
Does anyone have a list of IPs or urls that I can use for my SPF record?
Hi @rbrunet ,
Please take a look at this KB post - https://community.revenera.com/s/FlexNet-Operations-Knowledge/Network-Block-or-IP-whitelist-for-FlexNet-Operations-Cloud2713
Best Regards.
For future reference I added the following to our SPF entry in DNS:
"v=spf1 ip4:64.14.29.0/24 ip4:64.27.162.0/24 -all"
FWIW I was able to get this to work with the "include:spf.example.com" entries that are also in there but left out.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Hi @rbrunet ,
Please take a look at this KB post - https://community.revenera.com/s/FlexNet-Operations-Knowledge/Network-Block-or-IP-whitelist-for-FlexNet-Operations-Cloud2713
Best Regards.