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krubin asked a question.

December 19, 2020 at 11:31 AM
Having issue trying to set public key again

Hi,

I don't know why I can't set my Public Key  in Production Producer Portal. The public key is already set in UAT. I am using the same one. It is returning error 405.

In Postman:

URL

https://flexXXXX-ns.flexnetoperations.com/operations/api/updates/update-authorization-key

Authorization is basic with User id and password. I checked that password works again.

Headers- file attached

Body- file attached (public key) no red shows in Postman for syntax issues.

What is also interesting is that I cannot set the public key either in the UAT environment, even though I don't want to change the value.

Please advise. We are getting very close to our goal.

Thank you,

Ken

 

  

 

 

  • 9 answers
  • 89 views

  • krubin

    Hi Jim,

    That URL does work.

    Thank you for helping on a Saturday !!!!!

    You are awesome Jim!

    Selected as Best

  • jberthold (Flexera Software)

    Hi Ken,

    I'm not seeing any issue with my Production/UAT Sites.   Please submit a support ticket so that someone with access can help you.

    Thanks,

    Jim

    Expand Post

    • krubin

      Hi Jim,

      If you had access as an admin, would you be able to take a look? If its ok for you to do this, I can ask my managers to let me to give you  permission.

       

      Regards and thanks,

      Ken

      Expand Post

      • jberthold (Flexera Software)

        Sure Ken,

        I can try uploading a public key on my end if you give me access to your Production Environment.

        Thx,

        Jim

        Expand Post

        • krubin

          Thanks Jim! I will contact my managers to get permission to grant it.

          • krubin

            Hi Jim,

            You should have an account now and have gotten the email. Are you able to upload my Public Key from UAT to production?I would like to look at your postman command to do this. I thought that mine was functional, per our conversation in October. Not sure why I get error 405 now in both UAT and prod environments.

            Thank you so much for what you do!

            Regards,

            Ken

            Expand Post

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Having issue trying to set public key again