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Driver for the FlexNet ID Dongle - HL PRO Hardware FlexId-Ala-8626

Hi Support Team;

 

I am looking fo rthe latest driver for the FlexNet ID Dongle - HL PRO Hardware FlexId-Ala-8626, but I can not find it. Could you please send me a direct link to download it for Win 10 / Win 11

 

Kind Regards

Ralf

 

  

 


  • jberthold (Flexera Software)

    Hi Ralf,

    The latest dongle drivers are available in the FlexNet Publisher SDK or directly from the Product & License Center under FlexNet Licensing / FlexNet Publisher /  FlexNet Publisher Licenses & Tools:

    dongledrivers.png

    The current version of the flexid9 drivers is 8.53.  If you are having a technical issue with the driver please submit a support ticket.

    Thanks,

    Jim

     

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    • mrathinam (Flexera Software)

      Hi @Schaaky  Can you update the result here? the above link helped?. 

      Best Regards,

      • Sorry for delay,

         

        yes I can downlod the latest driver, thnaks for that. I still test it on some systems ( different windows maschines).

         

        Thanks for your support.

        Kind Regards

        Ralf

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          • Sorry to contact you again,

             

            but the downloaded driver do not  work, I installed it on a Windows Maschine and also on a VM, but only Windows recognize the Dongle ( Red light) but LMTOOLS Do not show the flex ID of the dongle and also the FlexLM Protected programms ( IBM Rhapsody and DOORS) show the error message Host not found.

            Kind Regards

            Ralf

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            • mrathinam (Flexera Software)

              Hi @Schaaky  Thanks for your test, as per I know the dognle9 driver version 8.23 is the latest and officially tested until in FNP 11.19.0 (even though we have the latest version 8.41 on the Thales site) so can you try the driver version 8.23 and still you are facing any issues then feel free to raise a support case to investigate further. 

              Best Regards,

              Expand Post
  • Hi Support ,

    the version 8.53 does not work, with Win 10. After installing the dongle ( 9-xxxx) is not recognize and even LMTOOLS does not find the FlexId. So our customer get problems. Is it possible to get a driver which works  withe the Dongeles 9-xxxx ?

     

    Kind Regards

    Ralf

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    • jberthold (Flexera Software)

      Hi Ralf,

      The latest dongle drivers are available in the FlexNet Publisher SDK or directly from the Product & License Center under FlexNet Licensing / FlexNet Publisher /  FlexNet Publisher Licenses & Tools:

      dongledrivers.png

      The current version of the flexid9 drivers is 8.53.  If you are having a technical issue with the driver please submit a support ticket.

      Thanks,

      Jim

       

      Expand Post
      Selected as Best
      • Thanks Jim,

        Unfortunately does my login not work, even when try to reset the password, there is no reaction ( password more than 8 and lower than 15 char. and numbers und letters). Is it possible to get an direct link to download ist ...

        Kind Regards

        Ralf

        Expand Post
        • jberthold (Flexera Software)

          Hi Ralf,

          Please submit a support ticket so someone can assist you with getting access to the Product and License Center.

          Thanks,

          Jim

          Expand Post

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Driver for the FlexNet ID Dongle - HL PRO Hardware FlexId-Ala-8626